项目八 结账和送客服务Project 8 Check-out&See off guests任务 1 结账服务概述Task 1: Check-out Service Overview01/实用场景对话 Practical conversation结账工作流程与服务标准 Procedures and standards of handling payment02/一、结账工作流程与服务标准 Procedures and standards of handling payment通常,上菜完毕后即可做结账准备。结账分为三个步骤分别为结账准备、递送账单和处理付款。具体如下图所示:一、结账工作流程与服务标准 Procedures and standards of handling payment(一)结账准备 Preparing the bill( 1 )给客人上完菜后,餐厅服务员要到收银台核对账单。当客人要求结账时,请客人稍后,立即去收银台取账单。• After serving all the dis...